Twoo – Membership invisible otherwise erased for other users

Twoo – Membership invisible otherwise erased for other users

With the as much as 01h58 i bought a beneficial R207, 00 subscription however, R207 and you can R759, 99 are deducted away from my personal in the. So now im requesting reimburse of all my personal money and you can deactivation regarding my account.

I am please asking for three some thing 1. Elimination of my financial or fee details 2. Refund otherwise reverse from payment made 3. Deactivation otherwise cancelation away from my a couple of membership

Twoo – No effect on challenge with the new account: Cannot receive inbound messages and outbound texts not-being lead so you’re able to loved ones/associations

Things are incorrect using my membership. It will not receive arriving texts and you may outgoing messages are not getting brought to friends/relationships. Apparently it is frozen while there is including zero even more craft (views, enjoys, messages).

I attempted giving messages on the helpdesk thru net and also my personal content on in-app helpdesk was not introduced.

Wished outcome: Getting my membership is repaired so I could found arriving messages and also for my personal outgoing messages is produced.

You will find a comparable situation once again. My texts aren’t becoming produced plus one from my personal contacts mentioned that he could not find my profile any Dating sex longer therefore gone away. We delivered an email so you’re able to Helpdesk but I don’t know when it are sent since i have not yet obtained an excellent reaction.

Simply an upgrade, although it appeared okay for a number of weeks, exactly the same thing slowly started happening. Today, You will find a comparable disease.My personal texts commonly getting brought and there is zero the fresh interest around ‘likes’ and you will ‘views.’ We delivered a contact so you can Helpdesk but I am not sure if it actually was sent since i have not even obtained a response.

as i said, i already responded on their emails past january twenty-two but we continue to have not gotten one responses otherwise quality thus far.

excite take a look at they because it appears that my emails and you will texts for the helpdesk and you will [email address secure] commonly are introduced.

There has been zero course in my own membership with respect to texts, loves and opinions for a long period in the event I did so not mask my personal account.

To check on, We delivered a message on my contact (who In addition keep in touch with outside Twoo) in the event that he’s received my messages on the Twoo, he said no. The guy also said he could not come across my character any longer less than his connections.

I currently sent a message into the Helpdesk and you can [current email address secure] and even though they told you you’ll encounter a response immediately after 1 day, it’s been 3 days but i have not even received a response.

in which do i need to upload a personal content? to own confidentiality affairs, really don’t want to article my current email address right here having anybody and everyone to see.

I have this problem as well, my personal membership appears perfect of my personal end however, anybody else provides stated one to TWOO claims I am don’t to your TWOO and that i will still be undetectable or “deleted” so far as other TWOO profiles are concerned.

Due to this messages provided for the newest TWOO assistance target come together with hidden towards TWOO support team, this is why I suppose we are not delivering answers actually even when I will comprehend the content within my content field, the newest software reveals it unread just after weeks.

There clearly was a clinical cause as to the reasons assistance texts is not-being responded to if the a person was hidden therefore the assistance cluster use only TWOO texts.

I don’t need to post my personal send address here however, my personal TWOO reputation ID seems to be [protected] – We inquire if i have to come across another way out-of calling help since all the details is in the messages to my membership.

Twoo – My personal twoo account

as i told you, i already responded on the letters last january twenty two however, we still have perhaps not acquired any answers otherwise solution at this point.

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